Last Updated: [11th December 2024]
Introduction
“Powertech Energy Solution” is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use the application “Field Manager”, a mobile application designed for solar installation sales force management and field operations. By using the App, you agree to the collection and use of your personal information as described in this Privacy Policy.
Information We Collect
Personal and Contact Information
- We may collect personal information such as your name, contact details (email, phone number), job title, and any other information necessary to manage your sales and installation activities.
Location Data
- The App uses GPS technology to track the location of solar installers in real-time. This includes latitude and longitude information for both the solar installer’s location and the location of the site where the solar system is to be installed.
- This data is collected for operational purposes, such as managing field teams, scheduling installations, and monitoring progress.
Lead and Sales Information
- Lead Type: We collect data related to different types of leads, including residential, non-residential, commercial, industrial, ACDB inverter, and DCDB inverter. This helps us categorize and prioritize leads.
- Source Type: We also collect information about how a lead was sourced, such as whether it came through a dealer, directly, or via a reference.
- Lead Status: We track the status of each lead (e.g., visited, non-visited, converted, completed) to manage and monitor the sales pipeline effectively.
How We Use Your Information
We use the information we collect for the following purposes:
- To facilitate the management and tracking of sales force activities, including lead assignments and tracking.
- To provide real-time location updates for installers to improve field operations and scheduling.
- To categorize and prioritize leads based on lead type, source, and status.
- To communicate with you regarding sales leads, installations, and other relevant activities.
- To improve the performance of the App and enhance the user experience.
- To comply with applicable laws and regulations.
Sharing Your Information
We may share your information in the following ways:
- With our employees and contractors: We may share your information with authorized personnel within our company to provide the services offered by the App.
- With service providers: We may share your information with third-party service providers who help us operate and improve the App (e.g., cloud hosting providers, analytics services). These providers are obligated to protect your data and are prohibited from using your information for their own purposes.
- For legal compliance: We may disclose your information to comply with legal obligations, protect our rights, or in response to a subpoena or court order.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will take steps to securely delete or anonymize it.
Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you and request corrections if the data is inaccurate or incomplete.
- Data Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., for legal or business purposes).
- Opt-out of Location Tracking: You can disable location tracking through your device settings. However, please note that this may affect the functionality of the App.
- Withdrawal of Consent: If we rely on your consent to process your data, you may withdraw your consent at any time.
To exercise these rights, please contact us at [Your Contact Email].
Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Children’s Privacy
The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy within the App and update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or the practices of the App, please contact us at:
Powertech Energy Solution
78/2/1- A, GIDC, Makarpura, Nr. Krishna Unity Car, Vadodara
admin@ptes.in
+91 99784 40989